Free Standard Shipping on all domestic orders over $300. For more shipping options click here.

Full price products are eligible for online refunds within 14 days only.

AfterPay purchases are eligible for credit note or exchange only. This is due to the cost ONTE incurs for providing such payment methods.

Sale/Discounted products are only eligible for an exchange or online credit within 14 days of purchase.

Orders via the Archive Sale are final with a strict no return, exchange or refund policy. 

Any other discount code or promotional offer cannot be used in conjunction with the ONTE Archive Sale.

Nothing in these terms and conditions exclude your rights under the Australian Consumer Law.

For more info, please read our full returns policy.